Department Operations Answers the telephone in a courteous, professional manner, consistently demonstrating excellent customer service. Screens and directs calls that come into the department Takes messages and relays information accurately. Shows familiarity with customer base and key customer needs. Interacts with customers, clients and clinical staff members to resolve

Presents a friendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve

Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating. Reports abnormal findings or changes in physical, mental and emotional condi

Presents afriendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve

Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating. Reports abnormal findings or changes in physical, mental and emotional condi

Care Coordination Performs a comprehensive assessment on all assigned patients as evidenced by completed documentation. Communicates changes in patient's condition promptly. Utilizes appropriate nursing diagnosis and data from the assessment to derive realistic outcomes and documents them as measurable goals on the plan of care; modifies care plan, if indicated, in order

Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating. Reports abnormal findings or changes in physical, mental and emotional condi

Collects and analyzes data, identifies expected outcomes, develops and implements an individualized plan, coordinates care delivery and evaluates progress toward attainment of outcomes. Directs care and determines the appropriate utilization of any assistant involved in providing direct patient care. Collaborates with patient, family, physicians and ancillary staff. Creat

Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating. Reports abnormal findings or changes in physical, mental and emotional condi

Attaches electrode lead lines to proper body areas based on type of test ordered. Prepares skin and surroundings to ensure valid results. Obtains and documents ECG readings as directed. Performs continual surveillance of multiple monitors. Identifies significant arrhythmias and/or signs of patient distress and intervenes appropriately. Identifies and corrects for artifact

Must perform a clinically competent routine electroencephalogram and long term epilepsy/continuous electroencephalograms for neonate through geriatric populations. Must be adept at a variety of application processes, including collodion and paste. Must pass internal training and show proficiency in the recognition of normal and abnormal waveforms. Must be able to work wit

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

Disassembles, cleans, assembles, sterilizes, and stores procedure trays, instruments, equipment and supplies according to prescribed procedures, following established infection control practices. Completes requests to dispense supplies directly to the Operating Rooms and maintaining department supply inventory. Qualifications Required Ability to communicate effectively in

The Stroke Program Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Stroke Program Coordinator is an experienced clinician to oversee the care of our stroke patie

Serves as a role model for all therapists and clinical interns in all aspects of professional, clinical, communication, education and leadership activities. Demonstrates the four NM values of teamwork, patients first, integrity, and excellence in daily work and interactions. Presents a friendly, approachable, professional demeanor and appearance. Provides accurate informa